InfoPros whitepapers offer insights into the business, technical, and financial issues of the technical documentation industry. Gain additional knowledge about online help, technical writing, and other documentation services by reading our newsletters.

WhitePapers

• Why Online Help? (.pdf)
• What Makes "Great" Product Documentation? (.pdf)
• Strategies for Driving Down the Costs of Documentation: Wikis and DITA (.pdf)
• Technical Documentation Outsourcing: 10 Tips for Success (.pdf)
• Project Management for Technical Documentation: 10 Tips for Success (.pdf)
• Read our FAQ on DITA and XML (.pdf)

Newsletters

• June 2009 - Online Help, Single-Source Documentation and Business News (.pdf)

Read more about how we work with clients in our news section.