Writing and Documentation Services

We all live in a do-more, faster-with-less business world where experience matters.  The InfoPros team has the knowledge, experience and resources to handle most any need, whether it’s updating existing documentation or developing new content, in order to create a positive customer experience, improve quality and enhance employee performance.  We design, develop and implement creative solutions for the development, management and maintenance of technical content, Online Help and courseware that support our clients’ products, processes and software applications.  In addition, InfoPros consulting services help you determine where to start, what questions to ask and how to make it happen.  Our client-focused approach and national presence allow InfoPros to provide a wide array of options, from individual on-site support to complete outsourcing solutions.

InfoPros relies on its 16 years of experience and proven expertise to provide flexible and reliable solutions including:

• Providing information in "real-time" within an Online Help system
• Creating Product Documentation for a new product launch
• Updating Software Documentation for a new release or application
• Documenting business Processes & Procedures for your internal or external audience
• Designing and developing Training Solutions for products, services or software applications
• Providing Editing & Proofing services to ensure logical flow, correct focus and a professional appearance
• Assisting clients with their Rebranding & Conversion needs

We are fluent in all industry-standard publishing tools, structured documentation and single-sourcing.  We also have extensive experience working with content management systems, DITA XML and other leading-edge technologies.  Discover how we have helped our clients with their documentation, Online Help and training challenges by viewing samples of our recent projects.  The InfoPros Client Sample Site can be accessed by emailing information@InfoPros.com or by contacting us at 888.235.3231.

The InfoPros Advantage

The InfoPros Advantage can be your advantage in the marketplace.  We deliver professional, easy-to-use documentation and courseware that creates a positive customer experience, improves quality and enhances employee performance.  The InfoPros Advantage -- our experienced employees, proven process and continued investment in tools and IT infrastructure -- is the reason that companies such as Cisco, Motorola, ITT, Kohler and Hill-Rom have come to rely on InfoPros. 

Contact us today, and learn more about the InfoPros Advantage.