Documentation and Online Help

Documentation and Online Help come in all shapes and sizes and can have an internal or an external focus.  For a new product launch we have the expertise to develop a full suite of product documentation:  Quick Start Guides, Installation and Operations Manuals and Product White Papers.  For your software application or service (SaaS) we can develop User Reference Guides as well as develop Online Help that ensure the right information is being provided at the right time in an easy-to-comprehend format.

With a full-time staff of writers, graphic designers and information architects we will work with you to develop documentation that is both comprehensive and easy to use.

Documentation

InfoPros has experience developing all types of documentation:

• Product documentation for industrial, high-tech, consumer, medical and software-based products
• Process documentation for manufacturing, IT, franchise operations, departmental processes and handbooks
• Product catalogs, wall charts, template design, package inserts, specification sheets and many other custom solutions

Online Help

The decision to add Online Help capability requires careful planning to ensure that the most appropriate type of Online Help is used and that the Help functionality both compliments the software application and supports the way in which end users are likely to use the software.  We will work with you to determine what type of Online Help is most appropriate for your software application:

• Standalone Help provides basic information about the software application.
• Window-level Help provides specific information about the tasks that can be performed from each window or screen.
• Field-level Help provides information about data that is to be entered into a given field.
• Embedded Help provides task-based Help that dynamically changes as the end user steps through a procedure or process.

Discover how we have helped our clients with their courseware and training material challenges by viewing samples of our recent projects.  The InfoPros Client Sample Site can be accessed by emailing information@InfoPros.com or by contacting us at 888.235.3231.

The InfoPros Advantage

Whether you need a complete training program to augment a new product or service or you require job aids for internal learning, InfoPros has the experience and skills to deliver the results you are looking for.  We successfully support the diverse training needs of companies like Waukesha, Wells Fargo and Maxwell Technologies.  When you partner with InfoPros you can be assured your project will be completed on schedule and on budget, meeting or exceeding your expectations.

Contact us today, and learn more about the InfoPros Advantage.