Documentation and Online Help Development

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Technical Documentation for Complex Products and Processes

InfoPros delivers technical doumentation solutions that respond to the demands of the global marketplace.

Techncial Documentation
Companies with complex technical products rely on InfoPros to develop quality documentation that is an essential component in customer satisfaction. We help our customers control documentation costs by creating documents that are

  • Targeted to specific audiences and needs
  • Compact and ready for translation and globalization

Online Help Development
Empower your customers by giving them all the information they need to understand your products and solutions Online. Customers want answers to very specific questions. Online customer self-service solutions combine search knowlege management and interactive techniques and techologies aimed at lowering your customer transaction and support cost.

  • Online Help (Windows help)
  • HTML and Web-based help
  • Java help
  • Acrobat and PDF help documentation

InfoPROS Delivers

  • User guides, quick-reference guides
  • Hardware installation manuals, setup and service guides, troubleshooting guides
  • Operator’s guides, parts lists, tear-down and assembly instructions
  • Wordless instructions, technical illustration, graphic design
  • SDK and API documentation
  • Technical editing and editing for localization (translation)
  • Data sheets, application notes and parts catalogs, and more
  • Process and procedures documentation

We are fluent in XML, DITA, content management systems, single-sourcing, structured documentation and with most corporate electronic publishing environments.