Technical Writing

Technical Writing is more than supplying information – it is all about capturing the right information per audience, then presenting it in a format that best suits its needs.  Effective technical writing leads to documentation that increases customer satisfaction and reduces support costs.

The InfoPros team specializes in technical writing and courseware development, with more than 16 years of experience with in a variety of industries.  From industrial and medical, software and technology to consumer products, our client list includes a wide spectrum of clients.

Distinctions

What makes InfoPros different from other technical writing firms?  We offer a world-class combination of experience, stability, unique business model and national reach.

• Diverse Workforce:  InfoPros assembles consultants, technical writers, editors, illustrators and project managers drawn from different backgrounds who work with a variety of clients.  They provide best practice experience from multiple industries and leading-edge companies.
• Business Model:  InfoPros hires employees, rather than relying on contractors.  This allows us to provide continuity for clients’ ongoing or subsequent projects.
• National Reach:  Our national presence offers clients a range of options from individual on-site support to complete outsourcing solutions.

Experience

InfoPros can deliver, whether you need a user guide, help system or full documentation set.  We have worked with a variety of content, so can satisfy any technical writing need.   Some examples include:

Tools

InfoPros takes seriously our investment in current authoring tools and IT infrastructure to ensure quality, consistency and the ability to provide the best solution for any need while driving efficiencies throughout the project life cycle.  Our tools include:

• Content Management Systems
• Industry-standard authoring and publishing tools, including Adobe^® and Madcap Software™ products
• A real-time project management platform to track the status of project schedules and budgets
• Support for a “virtual” project team of client and InfoPros’ personnel
• A secure IT platform to ensure security and data backup

By relying on InfoPros to fulfill your technical writing needs, you partner with a team that has the right combination of resources and experience to meet your company's needs – from a single project with a tight turnaround to a complete outsourcing solution.  Contact us today to discover why InfoPros is the right choice for you!